General FAQ

Tebajee FAQ — answers to all your questions
All answers in one place

From registration to withdrawals — if you ever run into an issue with anything on Tebajee, this FAQ page is your first stop.

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What can we help you with?

Find what you need from the sections below

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Account
Registration, Login & Profile
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Deposit
Mobile Pay, Nagad & Bank
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Withdrawal
Withdrawal Methods
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Bonus
Offers & Promotions
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Betting
Odds, Bets & Rules
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Security
Password & Security
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Account & Registration

Registering on Tebajee takes just 3 minutes. On the registration page Go there and enter your name, mobile number, email address, and date of birth. Then set a strong password, agree to the terms and conditions, and submit. Once you verify via the OTP sent to your mobile, your account will be active.

Only one Tebajee account is allowed per mobile number. If multiple accounts are found, all associated accounts and balances may be suspended. This is part of Tebajee's fair play policy.

On the login page Click the "Forgot Password?" link. An OTP will be sent to your registered mobile number. Use that code to set a new password — the whole process takes under 2 minutes.

To close your account, email support@tebajee.com. Requests may take 1–3 business days to process. Please withdraw any remaining balance before closing. A self-exclusion option is also available as part of responsible gambling — Read More।

For security reasons, your name and date of birth cannot be changed directly. To request a correction, email the support team with a photo of your national ID. Changes will be made after KYC verification.
Deposits & Payment Methods

Tebajee accepts deposits via Mobile Pay, Nagad, Rocket, and bank transfer. Mobile banking options are the fastest — your balance is usually updated within 5 minutes.

The minimum deposit on Tebajee is ৳500. This applies to both mobile banking and bank transfer methods. The maximum single deposit limit varies depending on the payment method.

Your balance is usually credited within 5–15 minutes. If it hasn't appeared after 30 minutes, note your transaction ID and send it to support@tebajee.com. The issue will be resolved within 1 hour.

Tebajee does not charge any deposit fees. However, Mobile Pay, Nagad, or your bank may apply their own transaction fees — this depends entirely on your payment provider.
Withdrawal

Withdrawals to Mobile Pay and Nagad typically arrive within 1–6 hours. Bank transfers may take 1–3 business days. KYC verification may be required for your first withdrawal.

The minimum withdrawal is ৳500. The maximum limit depends on your account verification level and the payment method used. VIP members enjoy higher withdrawal limits.

KYC may not be required for smaller withdrawals. However, for larger amounts or your first withdrawal, you may need to verify your identity with a national ID and selfie. This is in place for your own security.

First, go to Account Settings and check your KYC status. If your KYC is complete and you're still facing issues, contact support with your transaction ID.
Bonuses & Promotions

Your welcome bonus will be credited automatically after your first deposit following registration. To view the bonus amount and terms, Promotions Page View it.

No, bonus funds cannot be withdrawn directly. They convert to real money only after you meet the wagering requirements. Terms vary by bonus — for details, On the promotions page View it.

After logging in On the voucher page Go there, enter the code in the designated field, and click Apply. If the code is valid, the bonus will be credited to your account instantly.

Yes, you can take part in Tebajee's referral program. When a friend registers using your referral code and makes their first deposit, you both receive a bonus. For full terms, On the promotions page View it.
Sports Betting

Tebajee offers betting on 20+ sports including cricket, football, tennis, badminton, kabaddi, and volleyball. Cricket and football are the most popular among Bangladeshi users. For more details, Sports Betting Page View it.

Live betting means placing bets while a match is in progress. On Tebajee, odds update ball by ball or minute by minute, and you can place new bets at any point during the match. To watch live matches, Sports Events Page Check it.

Once a bet is placed, it generally cannot be cancelled. However, in some cases you can use the Cash Out feature to secure a partial or full payout before the match ends.

Tebajee uses decimal odds format. For example, odds of 2.50 mean a winning bet of ৳100 returns ৳250 (your ৳100 stake plus ৳150 profit). The higher the odds, the lower the chance of winning — but the greater the reward. More details On the match odds page You'll receive it.
Security & Privacy

Yes. Tebajee uses 256-bit SSL encryption to keep all data secure. Our servers undergo regular security audits. Your personal information and funds are fully protected.

Tebajee does not sell your personal information to any third parties. Certain data may only be shared when required by law. For more details, Privacy Policy Read it.

Go to Account Settings after logging in. Under the "Security" section, you'll find the option to enable two-factor authentication. Keeping OTP-based verification on makes your account significantly more secure.

Change your password immediately and email us at support@tebajee.com. If possible, ask support to temporarily lock your account. Please note that Tebajee will never ask for your password or OTP over the phone or by email.
VIP & General Questions

You earn points with every bet you place. Once you reach a set threshold, you'll automatically be upgraded to the next VIP tier. VIP members enjoy higher cashback, free bets, faster withdrawals, and a dedicated account manager. For details, On the VIP page View it.

The tebajee website is fully mobile-optimized. Just open tebajee.com in your mobile browser for an app-like experience — no separate download needed.

Tebajee support is available 24/7. You can reach us via email at support@tebajee.com or through the Live Chat button on the site. Most general queries are answered within 30 minutes.

Yes. Tebajee takes responsible betting seriously. You can set deposit limits, bet limits, and session timers in your account settings. A self-exclusion option is also available if needed. More details On the responsible gambling page You'll receive it.

A little more about the Tebajee FAQ

Tebajee is a well-known online Sports Betting platform in Bangladesh. Thousands of users visit the platform every day to bet on cricket, football, and more. New users often come with a range of questions — how to register, the easiest way to deposit, how bonuses work. This Tebajee FAQ page is designed to give clear, straightforward answers to all of those questions.

We want your betting experience to be smooth right from the start. That's why this Tebajee FAQ organises the most frequently asked questions into seven categories — Account, Deposit, Withdrawal, Bonus, Betting, Security, and VIP. Just type any keyword in the search bar above to filter through the relevant questions instantly.

If you can't find the answer you're looking for here, write to us directly at support@tebajee.com. Our support team is available 24 hours a day, seven days a week.

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